In House or Specialist Outsourcing

I manage Real Estate, I have done for 30 Years, and without sounding too grandiose, I am good at it, working with specialist third party company and FM providers.

However, a recent trend seems to be taking these services In House and then supporting these roles with employees without the experience. Space Management, Portfolio Planning and Space Planning, are these really the core business of financial institutions..?

When did Workplace Specialists become Workplace Experience roles..?