Content Designer / Technial Author - UK / London

I was recently made redundant after jsut over 20 years at IRIS Software. Specalising in payroll. The last 2 years were spent as a content designer, which I loved and tried, but not allways suceeding, to make a diffrence to the end user.

I have been told I have a knack for producing content that is clear and engaging. When I was a member of the first line support team

I trained the new employees and temp workers. Moving to professional services, I created all the training materials used for the business unit, both internal and external users. I created, implemented and launched the IRIS Training Centre – this was as a project to secure additional funding for a full team.
Most of the content for the whole business was my work.

Moving to content design, I did the initial design planning, created and launched a number of help centres for 4 products. My job included maintenance, user feedback and ensuring it was the “single source of truth” for other employees and customers. I have experience in explaining complex tasks and rules in an easy to understand way, using guides, walkthroughs, training, competency checks where appropriate.

Unfortunaly, it seems like my experience isn’t enough to land me simalar role at the moment.
If anyone knows of something in London that I may be suitable for, please let me know.

I believe this is a forum for financial services jobs but who knows

I was under the impression that it was an underwater basket weaving forum.

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Yea, sort of thought that. But you never know. I am at the point where I am taking a punt.

Well good luck then. These are hard times for everyone, inside and outside of financial services

Niche. Do you think the CFA Charter is relevant here?

A more serious answer for you:

I knew a “finance guy”, a family friend (has since passed way). He had a long career in London, was a trader at a British bank when that meant something more respectable. I don’t want to give away too many personal details.

Anyway, he became disillusioned with his career, for all the money he made. It didn’t feel real to him. He wasn’t “really” doing anything.

He became a carpenter. And he was a damn good carpenter. He quickly found the connections and resources to start a business. And so he ended up making as much money (I think - I don’t know the details) as he did in finance, but in construction.

TL;DR: The point of what I’m saying isn’t to become a carpenter. The point is that, if you trust yourself and your intelligence and the abilities that have gotten you thus far in life - you will succeed. The same generalist skillsets that apply to one thing will apply to any other.

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All sounds very worthy. Would it have been the same if became a car mechanic. Carpenter can be anything from a high end cabinet maker to a guy working for Wimpey housing and fitting doors

I fell into the jobs I have had since I started in tech support. Right place at the right time and having a natural talent for it apparently. 45 is a far to old (I think) to start at the bottom, but its more about the job being intresting.

It is never too late to “start at the bottom”. Besides, you have a wealth of life experience to draw on and accelerate yourself with.

Your first five years of a “new” job will be worth 15+ years of someone starting fresh out of uni.

Trust me, man. You’re only as old as you think - or feel - you are…